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Consumer Charter

Consumers around the world rely on mobile phones to remain connected to their friends, families and workplaces.   Mobile phones provide increased levels of safety, security convenience and efficiency.  Consumers can and should be able to have confidence in the safety of mobile phone products.

Members of the Mobile Manufacturers Forum (MMF), who account for more than 80 per cent of worldwide mobile phone sales, recognise that we have an important responsibility to provide products that meet our customers' needs and expectations, including those relating to safety. To meet this responsibility, we work as an industry to promote the worldwide application of science-based safety standards and contribute to independent research to expand scientific knowledge and public understanding of mobile phone safety.

This Statement of Principles summarises the approach that MMF members have already taken, and will continue to take, to address consumer questions about our products.

 



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